DO I NEED TO WEAR THE BACKS TO MY EARRINGS?
Yes! Our earrings are so light weight that it can often feel as though they are not there. We recommend wearing the backs to ensure that you do not loose your earrings.
DO YOU ACCEPT RETURNS?
We accept returns for any items with quality issues or that were damaged upon arrival. That being said, we do not offer refunds as that is the nature of made to order products. However, we accept exchanges! In the event your earrings arrive with quality issues or damage, we will replace the defective pair for an identical replacement. To read more about our return policy, please visit our return policy page.
DO YOU HAVE ANY CARE RECOMMENDATIONS?
Each order comes with a jewelry care card which contains the information needed to keep your earrings looking brand new for years to come. We are not liable for any quality issues that arise from failure to properly care for your earrings.
WHAT POSTAL SERVICE IS USED?
We fulfill orders using USPS
HOW LONG UNTIL MY ORDER IS SHIPPED?
We will try our hardest to fulfill all orders in a timely manner and all orders will be shipped out no longer that 7-10 days after the purchase date. If you have any questions about your order, you can email us directly at [email protected] or by filling out the form on the contact page of our website.
I HAVE A QUESTION ABOUT MY ORDER, WHO SHOULD I CONTACT?
You can contact us by clicking on the contact page on our website and filling out the form or by emailing us directly at distinguisheddanglesshop@gmail.com. We will try our best to respond to any Inquiries in a respectable amount of time (no more than 2 days) but please keep in mind, everything related to the operation of Distinguished Dangles LLC is carried out by Kristin.
MY EARS ARE SENSITIVE, WHAT KINDS OF HOOKS ARE USED?
Our hooks and posts are hypoallergenic as well as lead and nickel free for our customers with sensitive ears
DO YOU SHIP INTERNATIONALLY?
At this time, we do no not ship internationally. This is something we hope to offer in the very near future. Stay connected with us via Instagram and Facebook for any shipping updates, sales, and events taking place.
WHAT PAYMENTS ARE ACCEPTED?
We accept all major credit/debit cards as well as Apple pay, Google pay, and After Pay. We can also accept cash, Venmo, and Zelle payments if your order is going to be picked up in person for those that are local.
CAN I FIND DISTINGUISHED DANGLES ON SOCIAL MEDIA?
Yes! You can find us on Facebook, Instagram, and Pinterest
WHAT ARE YOUR HOURS OF OPERATION?
Our hours of operation are between 8am and 5pm cst Monday through Friday.